Shipping policy

ORDER PROCESSING:
Processing times are updated on the announcement bar. Expect an email to let you know your order is on the way within the stated timeframe. 

Shipping charges for your order will be calculated and
displayed at checkout. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. The Midnight Glen is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS,, RETURNS AND EXCHANGES:

We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at themidnightglen@gmail.com with your order number and a photo of the item’s condition. We
address these on a case-by-case basis but will try our best to work towards a satisfactory
solution.
If you have any further questions, please don't hesitate to contact us at themidnightglen@gmail.com